Spacerenta | Property Booking

Searching for Your Ideal Property

Visit the Homepage:

Begin your search on Spacerenta's homepage.

Use the Search Bar:

Enter your desired location, check-in date, check-out date, and the number of guests.

Apply Filters:

Click on the filter icon to narrow down your search based on:

Price range Amenities (e.g., Wi-Fi, kitchen, parking) Ratings Type of place (e.g., entire home, private room, shared space)

Browse Results:

Review the search results to find properties that match your needs.

Viewing Property Details

Select a Property:

Click on a property that interests you to view its details.

Property Information:

On the property page, you will find:

Photos of the propertyDescription of the space and its amenitiesHost informationGuest reviewsPricing and availability

Making a Reservation

Select Dates and Guests:

Choose your check-in and check-out dates and specify the number of guests.

Booking Method:

Depending on the host's preferences, you will see one of two buttons:

Request: Requires the host to approve your booking before payment.

Reserve: Instantly confirms your booking upon payment.

Request Booking (Host Approval Required)

Click on Request:

For the property that requires host approval, click the Request button.

Booking Request Page:

You will be taken to the booking request page where you can:

Review your check-in and check-out datesVerify booking details, including the cancellation policyAdd a personal message to the host in the message box (e.g., "Hello! I’d love to stay at your property.").Agree to the booking terms by checking the relevant box.

Submit Booking Request:

Click Request to Book to send your request to the host

Host Response:

The host has 24 hours to accept or decline your request.If the host accepts your booking, you’ll receive a notification, and a Pay Now button will appear on the message page or reservation page.

Complete Payment:

You’ll have 24 hours to make payment via Paystack once the host accepts your request.After payment, your reservation will be confirmed.

Instant Booking

Click on Reserve:

For properties available for instant booking, click the Reserve button.

Confirm and Pay Page:

Review your check-in and check-out datesVerify the cancellation policy and booking details.Add a personal message to the host in the message box (e.g., "Hello! I’d love to stay at your property.").Agree to the booking terms by checking the relevant box.

Make Payment

Click on the Make Payment button and you will be prompted by Paystack to complete payment.

Booking Confirmation:

Once payment is processed, your booking is instantly confirmed.

Managing Your Booking

Reservation Page:

Go to reservation page to view and manage your upcoming reservations.

Stay Connected

Use the in-app messaging feature to communicate with your host regarding any questions or special requests.

Get Support:

Contact Spacerenta's 24/7 customer support for assistance with any issues that may arise during your stay.

Travel tips and recommendations

Traveling is an exciting opportunity to explore new destinations, cultures, and experiences. To make the most of your adventures, consider these travel tips and recommendations for...

Safety Tips

Ensuring your safety while traveling and staying in accommodations is crucial for a worry-free experience. Here are detailed tips to help you stay safe:

Check-in and Check-out procedures

As a guest, ensuring a smooth check-in and check-out process will help you start and end your stay on a positive note. Here are detailed steps to guide you

Cancellation policy

As a guest, understanding the cancellation policy of the property you’re booking is essential to stay prepared for any unforeseen changes.

FAQ for Guests

Find answers to common questions about booking, payments, cancellations, and more to make your experience as a guest seamless and enjoyable.

Booking Terms

This is a binding legal agreement between the Property Owner and Renter. These terms shall manage the short-lease tenancy relationship between the Property Owner and Renter and the use of the Spacerenta Platform.

Booking property guideline

In this article