At Spacerenta, we are committed to creating a diverse, inclusive, and respectful community. We believe that everyone should have equal access to housing opportunities and a positive experience, regardless of their background or identity. Our anti-discrimination policy outlines our commitment to preventing and addressing discrimination in all its forms.
Spacerenta is committed to providing a pleasant and safe experience for all our users. As a guest, you play a crucial role in maintaining a respectful and welcoming community. Please adhere to the following guidelines during your stay:
Fair Treatment
Offer equal access to your property to all guests, without bias or prejudice.
Interact with guests respectfully, ensuring that all communications are free from discriminatory language or behavior.
Inclusive Listings
Ensure your property listings are welcoming and do not contain discriminatory terms or conditions.
Do not deny bookings based on personal characteristics. Evaluate requests based on availability and legitimate business reasons.
Complaint Handling
Address any complaints of discrimination promptly and cooperatively. Work with Spacerenta to resolve issues effectively.
Respectful Engagement
Treat hosts and other guests with respect and consideration, ensuring your behavior aligns with Spacerenta's values of inclusivity.
If you experience or witness discrimination, report it immediately to Spacerenta for investigation and resolution.
Expectations from Hosts
Expect a respectful and non-discriminatory experience from hosts during your stay.
Feel empowered to request reasonable accommodations related to accessibility needs without fear of discrimination.
How to Report
Use Spacerenta’s app or website to report any instances of discrimination. Provide as much detail as possible to assist in the investigation.
Actions may include education, mediation, or removal from the platform, depending on the severity of the incident.
Spacerenta is dedicated to fostering a community where diversity is celebrated, and everyone feels welcome and respected. We actively work to educate and support our community members to uphold these values and ensure compliance with this policy.
For questions or further assistance, please contact our support team. We are committed to supporting you and maintaining a safe and inclusive environment for all.
At Spacerenta, we strive to create a seamless and enjoyable experience for both guests and hosts. However, we understand that disputes may occasionally arise during the rental process...
Spacerenta is committed to providing a pleasant and safe experience for all our users. As a guest, you play a crucial role in maintaining a respectful and welcoming community. Please adhere to the following guidelines during your stay:
At Spacerenta, we are committed to maintaining a safe, respectful, and trustworthy community for both hosts and guests. If you encounter any misconduct or violations during your experience, please follow the steps below to report the issue.
we strive to provide our guests with a comfortable and memorable experience. However, we understand that sometimes plans can change. Below is our refund policy regarding refunds, and rescheduling...
