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Privacy Policy

Last Updated: [September 1, 2024]

Introduction

Spacerenta is an innovative online platform designed to transform and redefine property rental experiences in Nigeria, making them seamless and accessible to everyone. Spacerenta empowers property owners and renters by providing a reliable, intuitive online platform that simplifies the rental experience, making it more accessible, transparent, and efficient for all parties involved.Your privacy is important to you and to us, so we will protect the information you share with us. To protect your privacy, Spacerenta Innovations Limited adheres to the Nigeria Data Protection Act including worldwide practices for customer privacy and data protection as regards our platform and services.This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information. This policy also describes the information we process to support our platform and the features offered by Spacerenta.

Consent

By using our Platform, you agree to accept all terms written in here. If you continue to use this platform, you are agreeing to comply with and be bound by the following terms of use, which together with our privacy policy govern Spacerenta's relationship with you, concerning this platform. If you disagree with any part of these terms, you are not permitted to use our platform.When used in this Policy, “Spacerenta,” “we,” “us,” or “our” refers to Spacerenta Innovations. Collection and use of data

What kind of information do we collect?

We collect non-personal and personal information. While using our platform, we must process information about you. We may ask you to provide us with certain non-personal and personal information that can be used to contact or identify you. The type of information we collect depends on how you use our platform.

Non-Personal Information

This is the anonymous information from which one cannot find out the identity of the user. Non-personal information includes technical information, behavioral data, and statistical data. Non-personal Information collected may include the following technical information: type of operation system, type of browser, screen resolution, device type, and geo-location. This information is used to do statistical research, measure traffic, provide features like automatic updates, and make applications that are customized to your preferences.All of the above information is gathered by the user's consent, which is obtained by the acceptance of this privacy policy. The purpose of this collection of information is to enhance user experience, provide users with customized content (ads and applications), allow users to use certain functionalities in our platform.

Personal Information

In your use of the platform, we may collect any information that you voluntarily share with us. This information may be collected when you send us emails or voluntarily submit information to us via the platform or inquiry page. This information may include your

  • Contact information (such as name, address, email address, and phone number)
  • Age
  • Gender
  • date of birth, means of identification
  • The user’s personal identifier, e.g. advertising identifier, device identifier (e.g. IP address), unique device identifier (UDID), and carrier user ID
  • Geo-location information from a GPS-enabled device (if the user allowed it
  • Biometric information)
  • Payment Transaction Information. Such as payment details; date and time, payment amount, payment instrument and billing address, email address, account number information, your address, and other related transaction details.
  • By providing us with personal information about others, you certify that you have permission to provide that information to Spacerenta for the purposes described in this Privacy Policy and you have shared our Privacy Policy with them
  • We may use third-party service providers to assist us in collecting and maintaining this personally identifiable information. However, we require such service providers to maintain the confidentiality of such information. We may collect personal information from other sources, such as Background Information Providers, to the extent permitted by applicable laws, and we may obtain police, background, or registered sex offender checks. We may use your information, including your full name and date of birth, to obtain such reports.
  • We may collect personal information from Third-Party Applications. If you choose to link, connect, or log in to the Spacerenta Platform with a third-party service.
  • Other Information such as when you fill in a form, add information to your account, respond to surveys, post to community forums, participate in promotions, communicate with Customer Support and other Members, import or manually enter address book contacts, provide your address and/or geolocation, or share your experience with us. This may include health information if you choose to share it with us and any other information you choose to provide us, subject to applicable laws and the terms of this Privacy Policy.

What do we do with your information?

By using this platform and agreeing to this policy, you consent to the use and information handling practices described in this privacy policy, which explains how your data is treated.

  • We process the data you provide when registering on these platforms to enable you to access the Platform’s services. We process your requests and inquiries.
  • We perform analytics and conduct research to improve user experience.
  • We personalize and customize your experience based on your interactions with the Platform, your search and booking history, your profile information and preferences, and other content you submit.
  • We verify or authenticate information provided by you, including identity information. We conduct checks against databases and other information sources, including background checks.
  • We may process this information to personalize, measure, and improve our advertisements on our platforms
  • Your personal information is used to enable, or authorize third parties to use, and provide payment services
  • We collect data from you which you provide directly, and we get some of it by collecting data about your interactions, and use of these solutions. We use cookies and other methods to process your data to analyze our traffic, customize content, and your site experience
  • We will ask for your consent before using your information for a purpose that is not covered in this Privacy Policy.
  • You have choices regarding the information we collect and how it is used. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
  • With your explicit permission, we may send you emails about our platform, solutions, services, and other updates.
  • If after you opt-in, you change your mind, you may withdraw your consent, for the continued collection, use, or disclosure of your information, at any time, by contacting us.
  • We comply with legal obligations and may disclose your personal information if we are required by law to do so.

Security

The security of your personal information is important to us. To protect your personal information, we have taken strong measures to strictly protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.If you provide us with your personal information, the information is encrypted using secure socket layer technology (SSL) and stored with industry-standard encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we implement generally accepted industry standards.We guarantee your online transactions to be 100% safe and secure. However, in the event of unauthorized use of your credit card, you must notify your credit card provider following its reporting rules and procedures.You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

Cross-border transfers of personal information

We are committed to protecting user's personal information regardless of where the data resides and to providing appropriate protection for where such data is transferred across borders, including outside of Nigeria. We have further taken measures to ensure our relationships are with countries that are governed by similar data protection regulations. We conduct assessments of other entities to provide a reasonable assurance of the safety of users' information.

Handling Backup

In general, we will retain all information collected through the platform for, at a minimum, the length of time permitted by law. However, we will delete any personally identifiable information in our database upon your request or as otherwise required by law. We may, however, retain non-personally identifiable information indefinitely.

Right to be Forgotten

Once we have compared your (the subjects') rights to "the public interest in the availability of the data", we may delete your data where you have requested this.

Data Portability

We allow you to receive the personal data concerning you, which we will provide in a 'commonly used and machine-readable format' and you may have the right to transmit that data to another ‘controller’.

Privacy by Design

We implement appropriate technical and organizational measures, effectively, to meet the requirements of this Regulation and protect the rights of data subject's. We hold and process only the data absolutely necessary for the completion of our duties (data minimization), as well as limiting the access to personal data to those needing to act out the processing.

Cookies and other storage technologies

Our platform uses cookies, web beacons, tracking pixels, and other tracking technologies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enable the platform's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our platforms perform, and fulfilling other legitimate purposes.They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services on our platforms. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.This policy explains how we use cookies and the choices you have. Except as otherwise stated in this policy, the Data Policy will apply to our processing of the data that we collect via cookies.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.You have a variety of tools to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how our platforms are able to use cookies and to withdraw your consent by clearing or blocking cookies.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include hosting partners and other parties who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party solutions or services on our platform. These third-party sites have separate and independent privacy policies. You should review the privacy policy of every platform before using the platform or submitting any information to the platform. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we do so, we will post the revised Privacy Policy and update the “Last Updated” date at the top. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Access and Accuracy

You have the right to access your personal information to verify the personal information that we have collected in respect of you. Upon receipt of your written request, we will provide you with a copy of your information. We will make every reasonable effort to keep your personal information accurate and up-to-date, and we will enable you to revise the personal information as appropriate. Having accurate personal information about you enables us to give you the best possible service.Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance or suitability of the information and materials found or offered on these platforms for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.You can help by keeping us informed of any changes such as a change of address or telephone number. If you would like to access your information, or if you find any errors in our information about you, please contact us.

Contact us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, question or simply want more information, please contact us, Attention: Data Protection Officer via dpo@spacerenta.com

© 2024 Spacerenta Innovations Ltd. RC7491689
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