Last Updated: [September 1, 2024]
These Terms of Service (“Terms”) are a binding legal agreement between you and Spacerenta Innovations Limited that governs the right to use the platform, websites, applications, and other offerings from Spacerenta Innovations Limited (collectively, the “Spacerenta Platform”). When used in these Terms, “Spacerenta,” “we,” “us,” or “our” refers to Spacerenta Innovations.These Terms of Service shall manage your use of Spacerenta Platform. These Terms will be applied fully and affect your use of our platform. By using our Platform, you agree to accept all terms written in here. You may use the Services only if you are not a person barred from receiving services under the laws of the applicable jurisdiction. You must not use this Platform if you disagree with any of these standard Terms of Service.The Spacerenta Platform enables users to publish, offer, search for, and book services. Users who publish and offer services are “Property Owner” and users who search for, book, or use services are “Renter”. Property Owners offer accommodations (The accommodations cover various property types, including residential homes, office spaces, and event venues)Spacerenta Innovations does not own, control, offer, or manage any Rental Listing or Property Owner/Renter Services. Spacerenta is not a party to the contracts entered into directly between the Property Owner and Renter, nor is Spacerenta a real estate owner, agent, broker, facility manager, travel agency, or insurer.We maintain other policies that supplement these Terms like our Privacy Policy, which describes our collection and use of personal data, and our Payments Terms, which govern any payment services provided to Users by Spacerenta and affiliated third-party Payment Processing Providers.
Spacerenta is an innovative online platform designed to transform and redefine property rental experiences in Nigeria, making them seamless and accessible to everyone. Spacerenta empowers property owners and renters by providing a reliable, intuitive online platform that simplifies the rental experience, making it more accessible, transparent, and efficient for all parties involvedOur business model is commission-based. In addition to advertisements facilitated through our platform. Advertisers pay us for the placement of ads on our platform. Advertisers do not pay us for personal information, such as your name or email, and we never share your information with advertisers, unless you ask us to. The platform offers services such as property listings, search functionality, booking management, and payment processing.
You will need a user account to access many of the Services on our Platform. Your account lets you sign in, list, and make bookings.As a Property Owner, Spacerenta offers you the right to use our Platform by these Terms, to upload details of your Accommodation for listing, and to set your price, availability, and rules for each Listing.If you a part of a team, business, or other organization, you are responsible and liable as a Property Owner/Rental under these Terms for the acts and omissions of each entity, team, organization, and individual who participates in providing your listing services either as a Property Owner or Renter.
When you book a Listing, you are agreeing to pay all charges for your booking including the Listing price, applicable fees like non-refundable service fees, taxes, authorized offline fees (such as fees for a security deposit, airport shuttle, cleaning, valet, and amenities like gym, spa ) and any other items identified during checkout (collectively, “Total Price”). The price displayed to you is based on a currency conversion rate determined by us.When you receive the booking confirmation, a Property Rental Services contract (a "Reservation") is established directly between you and the Property Owner. By confirming your Reservation, you agree to the contract terms, which include these Terms, the specific details of your Reservation, and any applicable rules, policies, standards, or requirements mentioned in the Listing or during checkout. It is your responsibility to thoroughly read and understand these Terms and all associated Reservation details before finalizing your booking.Property Owners are not permitted to collect any additional charges outside this platform unless expressly authorized by us.
The ranking of Listings in search results on our Platform depends on a variety of parameters;
Our identity verification process is a series of steps we take to help ensure users within our community are genuine so that everyone can feel more confident using our platform.While no process is perfect, this aims to encourage personalized interactions, minimize fraudulent behavior, and promote safety, comply with statutory KYC requirements (Know your customer).
During the registration process, we collect essential information from users, including:
We require users to upload clear, legible copies of their government-issued ID. Acceptable documents include:
We implement biometric verification processes such as facial recognition technology to match the user's live photo with the photo on their ID document.
We utilize trusted third-party services to verify the authenticity of the submitted IDs and cross-check user information against public and governmental databases.
We require proof of address through recent utility bills (e.g., electricity, water, TV cable), bank statements, or government correspondence not older than three months.
We conduct manual reviews of submitted documents to confirm the authenticity and correctness of the address details provided by the user.
Some of our services are designed to let you upload, submit, store, send, receive, or share your content. If you choose to upload or share content, please make sure that you have the necessary rights to do so and that the content is lawful. We do not claim ownership of Your Content. Your Content remains yours and you are responsible for it."Your Content" shall mean any accommodation listing which includes audio, video text, images or other material you choose to display on this Platform. By displaying Your Content, you grant Spacerenta, a non-exclusive, worldwide irrevocable, royalty-free, sub-licensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.Your Content must be your own and must not be invading any third-party's rights. You warrant that you have title to the content and hereby indemnify Spacerenta against any claims, actions, or liability arising from a breach of that undertaking regarding your title to the content. Spacerenta reserves the right to remove any of your content from our Platform at any time without notice.You may not copy, modify, distribute, sell or lease any part of our services or software.
The general marketplace on the platform showcases the listings, this will be available for everyone's viewing, with no age restrictions. However, setting up a user account on our platform is age-restricted. Only users who are 18 or older can set up a user account, list accommodation, and make bookings.
You are accountable for your conduct and content when using our platform. You must follow these rules and must not help or induce others to break or circumvent these rules;
If you believe that a User, Listing or Content poses an imminent risk of harm to a person or property, you should immediately contact local authorities before contacting Spacerenta.
If you reported an issue to local authorities, Spacerenta may request a copy of that report. Except as required by law, we are not obligated to take action in response to any report.
In addition, if you believe that a User, Listing or Content has violated our Terms of Use, you should report your concerns to Spacerenta.
The agreement is effective when you access our Platform (for example to create an account) and remains in effect until either you or we terminate the agreement by these Terms.
You may terminate this agreement at any time by sending us an email or by deleting your account. Spacerenta may also terminate this agreement immediately and without notice and stop providing access to our Platform if you breach these Terms. If your account has been inactive for more than two years, we may terminate your account without prior notice.
If you are a Property Owner and terminate your account, any confirmed booking(s) will be automatically canceled and the Renters will receive a full refund. If you terminate your account as a Renter any confirmed booking(s) will be automatically canceled and any refund will depend upon the terms of the Reservation’s cancellation policy as provided in the Booking Agreement.
When this agreement has been terminated, you are not entitled to a restoration of your account or any of your Content. You may not register a new account or access or use our Platform through an account of another Member.
Spacerenta shall not be liable for any delay or failure to perform resulting from unforeseeable circumstances outside its reasonable control, including, but not limited to, acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics or disease, strikes or shortages of transportation facilities, fuel, energy, labor or materials.
This platform is provided 'as is,' with all faults, and Spacerenta expresses no representations or warranties, of any kind related to this Platform or the materials contained on this Platform. Also, nothing contained on this Platform shall be interpreted as advising you.
We provide our services using reasonable skill and care. If we do not meet the quality level, you agree to contact us and we will work to resolve the issue.
Spacerenta hereby declares and you hereby on your part accept that by using this platform, Spacerenta is absolutely immune, absolved, indemnified and protected against any whatsoever claim, liability, cost, action, damages or whatsoever form of liability in relation, connection or arising howsoever from the use of this platform. Spacerenta, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Platform.
You hereby indemnify to the fullest extent Spacerenta from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
We reserve the right to modify these Terms at any time, so please review it frequently. If we do so, we will post the revised Terms and update the “Last Updated” date at the top. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Spacerenta is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
These Terms constitute the entire agreement between Spacerenta and you concerning your use of this Platform and supersede all prior agreements and understandings.
At least 30 days before initiating an arbitration, you and Spacerenta each agree to send the other party an individualized notice of the dispute in writing ('Advance Notice') and attempt in good faith to negotiate an informal resolution of the individual claim.
Failing to resolve the dispute, you submit to participating in Arbitration. The arbitration shall be held in Lagos, Nigeria, and conducted in English language. The decision of the arbitrator shall be final and binding on the Parties and Parties agree to be bound by it. The cost of arbitration shall be borne equally by the Parties.
These Terms will be governed by and interpreted by the laws of Nigeria.